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Contact Information

Solicitation No: RFP 918-29-17  from City Of Grand Rapids 
Kelly Criner
300 Monroe Avenue NW Room 720 Grand Rapids MI, 49503
Tel: 616-456-3172
Fax: 616-456-3339

Solicitation Header Information

Duration Dates Start Date
July 27, 2015 at 2:00:00 PM EDT
July 27, 2015 at 2:00:00 PM EDT
End Date
August 18, 2015 at 11:00:00 AM EDT
August 18, 2015 at 11:00:00 AM EDT
Solicitation RFP 918-29-17
Title Development Services, Microsoft Dynamics CRM
Delivery Terms Free On Board Destination
Additional Delivery Information - All shipments shall be F.O.B. delivered, freight included, to the City of Grand Rapids department. F.O.B. terms other than "F.O.B. delivered" shall not be accepted.
Description The City of Grand Rapids is issuing this Request for Proposal (RFP) to obtain proposals from experienced and qualified companies to provide professional and technical expertise in Microsoft Dynamics CRM to the Technology and Change Management Department’s IT operation.

RFP information and documents shall be available to vendors registered in WebProcure. Vendors must be registered with City of Grand Rapids WebProcure online procurement system in order to be considered. If you are not currently registered, click on the following link to begin registration: https://webprocure.perfect.com/Login 
Payment Terms Net 30 Days
Additional Payment Information - Vendors shall be aware that invoicing shall be accepted only from the contractor as listed on the bid form and subsequent purchase order. Invoices not meeting this requirement shall be discarded.
Additional Information Bidders shall download all attached bid document files, complete the documents as requested, save the completed documents under a new name and upload the saved documents to the bid response.

All information in a bidder's response and the subsequent contract is subject to the provisions of the Freedom of Information Act 1976 no. 442, as amended, MCL 15.231 or latest revision thereof. Bidders shall note that pricing methodologies, cost and fee proposals, and any other response information related to pricing shall not be considered confidential information.
Pre-Bidders Conference A pre-bid meeting for verification of the scope of the project will be held on Monday, August 3, 2015 at 2:00 P.M. at City of Grand Rapids Purchasing Department located at 300 Monroe Avenue NW, 7th Floor, Room 737. Bidders will be required to sign in for verification of attendance. It is recommended that prospective bidders attend the pre-bid meeting. Attendance to the pre-bid meeting is not mandatory. No allowance shall be made subsequently in this connection, on behalf of the contractor for negligence on his/her part.
Scope of Work Professional services are sought to provide technical expertise in Microsoft Dynamics CRM to the Technology and Change Management Department's IT operation.
Special Requirements Any formal requests for clarification, questions, or additional information regarding this solicitation shall be submitted in writing no later than 2:00 p.m. August 6, 2015 per the following contact information:

Kelly Criner, Buyer, Purchasing Department
300 Monroe Avenue NW Suite 720
Grand Rapids, MI 49503
Email: kcriner@grcity.us

Any questions received after August 6, 2015 2:00 p.m. shall not be considered.

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This solicitation contains no items

Mandatory Documents

 RFP 918-29-17.docx  
 General Terms and Conditions.pdf  
 Exhibit I - Insurance Schedule II.docx  
 Bid Discount Information - Revised 2009 07.pdf  

Addendum Documents

 918-29-17 Addendum 1.docx  
 918-29-17 Exhibit I.docx  

Solicitation Addenda

 ChangeDetailsReport_RFP 918-29-17_v1_Aug_11_15.pdf  
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