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Contact Information

Solicitation No: RFP 946-35-06  from City Of Grand Rapids 
Amie Merren
300 Monroe Avenue NW Grand Rapids MI, 49503 United States
Tel: 616-456-3952
Fax: 616-456-3339
amerren@grcity.us


Solicitation Header Information

Duration Dates Start Date
August 27, 2015 at 2:00:00 PM EDT
August 27, 2015 at 2:00:00 PM EDT
End Date
September 23, 2015 at 11:00:00 AM EDT
September 23, 2015 at 11:00:00 AM EDT
Solicitation RFP 946-35-06
Title Processing Services, Credit Card
Delivery Terms Free On Board Destination
Additional Delivery Information - All shipments shall be F.O.B. delivered, freight included, to the City of Grand Rapids department. F.O.B. terms other than "F.O.B. delivered" shall not be accepted.
Description https://webprocure.perfect.com/Login. Bidders shall download all attached bid document files and submit completed documents as requested to the RFP response prior to the submission deadline.'> The purpose of this Request for Proposal (RFP) is to solicit sealed proposals from qualified firms to establish a contract with a full-service vendor experienced in the development, installation and operation of a credit and debit card processing service for the City, as per the specifications contained in the attached RFP document.

Bidders interested in submitting a response to this RFP are required to be registered in the City's online procurement system, WebProcure. All solicitation information and documents shall be available to vendors registered in WebProcure system. If you are not currently registered, click on the following link to begin registration: https://webprocure.perfect.com/Login. Bidders shall download all attached bid document files and submit completed documents as requested to the RFP response prior to the submission deadline. 
Payment Terms Net 30 Days
Additional Payment Information - Vendors shall be aware that invoicing shall be accepted only from the contractor as listed on the bid form and subsequent purchase order. Invoices not meeting this requirement shall be discarded.
Additional Information
Any formal requests for clarification, questions, or additional information regarding this solicit shall be submitted in writing no later than 2:00 p.m. September 8, 2015, as per the information in the RFP document attached.

The Respondent shall be responsible for any and all costs incurred in the development and submission of this proposal. The City assumes no contractual obligation as a result of the issuance of the solicit, the preparation or submission of a proposal by a Respondent, the evaluation of an accepted proposal, or the selection of finalists.'>All information in a bidder's proposal and the subsequent contract is subject to the provisions of the Freedom of Information Act. 1976 no. 442, as amended, MCL 15.231 or latest revision thereof.

Any formal requests for clarification, questions, or additional information regarding this solicit shall be submitted in writing no later than 2:00 p.m. September 8, 2015, as per the information in the RFP document attached.

The Respondent shall be responsible for any and all costs incurred in the development and submission of this proposal. The City assumes no contractual obligation as a result of the issuance of the solicit, the preparation or submission of a proposal by a Respondent, the evaluation of an accepted proposal, or the selection of finalists.
Pre-Bidders Conference
Scope of Work The purpose of this RFP is to engage a full-service vendor experienced in the development, installation and operation of a credit and debit card processing service for the City. The proposer will provide VISA (credit/debit), MasterCard (credit/debit) and Discover credit card merchant processing contract and transaction processing systems and services for the City as per the specifications contained in the attached RFP document. The successful Proposer will furnish and install all applicable software and equipment, and provide services related to the installation and optimization of the system, subsystems, and other ancillary devices described in this RFP.

This signed and completed RFP document, along with the submitted response, will form the contract document for the awarded vendor.
Special Requirements


Solicitation Categories

Solicitation Items

This solicitation contains no items
 

Mandatory Documents

 RFP 946-35-06.docx  
 FY 2015 Credit Card Fees and Analysis - RFP.xlsx  
 Exhibit I - Insurance Schedule.docx  
 Vendor Security Due Diligence Checklist.doc  
 General Terms and Conditions.pdf  

Addendum Documents

 RFP 946-35-06 Addendum 1.docx  

Solicitation Addenda

 ChangeDetailsReport_RFP 946-35-06_v1_Sep_14_15.pdf  
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